Communication in the Workplace

£15.00 + VAT

Bulk Discounts

Quantity Discount
10 - 19 10.00%
20+ 20.00%
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Course Overview

This Communication in the Workplacecourse is part of an employability suite which will help learners secure and sustain employment.

Almost everything a person does involves communication of some sort. Communication at work is needed to increase efficiency, satisfy customers, improve quality and create innovative products.

Not only will effective communication skills help individuals stand out in their present position, they will also be a valuable asset when applying for a promotion or searching for a new position.

Organisations whose employees harbour bad communication skills experience more communication misunderstandings, which can create friction and avoidable expense for both the organisation and external customers..

On completion of this module, learners will understand:

  • What workplace communication involves;
  • The principles of effective communication;
  • Different communication techniques; and
  • How to structure meetings.

Course Details

Lesson Plan

Areas covered include:

  • Welcome
  • What Workplace Communication Involves
  • The Principles of Effective Communication
  • Different Communication Techniques
  • How to Structure Meetings.

Target Audience

This Communication in the Workplace module is suitable for individuals  specifically the transient unemployed , Further Education Colleges and Private Training Providers.


Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like, and there is no limit on how long you can take to do the course.


On completion of this course you will be able to download a Virtual College certificate

Entry Requirements

There are no specific entry requirements for this course.